1.Loyal Customers: Believe it or not, good customer experience can help your business making your customer loyal towards your brand and that can be a pure bliss for long time.
2.Returning Customer: Researches has shown, there are more chances of returning visit to a store (be it online or offline) if the customer have got smoother experience and hassle free shopping.
3.Reduce Cost: A good customer experience can help reduce the customer acquisition cost by customer retention.
4.Loyal Advocacy: Your loyal customers can play the best role for your brand publicity. Remember, a happy customer shares his/her experience with almost 4 connections on average.
5.Improve Quality: Offering good customer experience led to boost product and service quality too. One has to improve its quality in every aspect to offer a good customer experience.
6.Happy Employees: Employees are the key pillars for an organization. One needs to make their employees happy.
7.Multichannel Acquirement: Helps you influence all available channels to increase conversions.
8.Increase Sales
9.Boost ROI
10.Help in branding
